Cox WiFi Outage

Try these first

WiFi issues are often something you can fix on your end in a couple of minutes, before it’s worth reporting:

• Restart your router/modem — unplug for 30 seconds, plug back in, wait 2 minutes for it to fully reconnect.
• Check the Panoramic WiFi app (or your Cox equipment’s own app) for an outage notice or equipment health warning.
• Move closer to the router or reduce interference — thick walls, microwaves, and other electronics can weaken a signal without it being an outage at all.
• Check for a firmware update if your router hasn’t restarted itself in a while.
• Test with a wired connection if possible — if internet works with an ethernet cable but not WiFi, it’s a router/WiFi problem, not a Cox outage.

Still down after that? It may be a wider outage — check the live map below or see if others nearby are reporting the same thing.